(1) Payments
(A) Training courses are to be paid in full at the time of booking. All payments are subject to a £100 non-refundable deposit once placed.
(B) For machine payments, you have the option of:
- finance (subject to approval)
- payment in full at the time of purchase or,
- a deposit of 50% to secure your order at the time of ordering followed by the remaining balance to be paid no later that 7 days prior to your training day (offered at the managements discretion)
All machine orders are subject to a 10% non-refundable deposit.
(C) If travel costs are to be paid, these must be paid no later than 7 days prior to your training date. If these fees are not paid, we reserve the right to cancel your training day and charge a £50 rebooking fee, and for any additional costs incurred by ourselves (such as travel related expenses).
(D) Should you have a discount code, gift voucher, offer or other credit on file applicable, please ensure you apply this at the time of making payment as these cannot be applied retrospectively once payment has been made. Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction.
(2) Online Learning & Practical Training
All theory is now on our online learning platform.
Upon payment you will be given access to the online e-learning system. You will receive an email with your login details and your course theory will be located on the “my account” page when logged in our website www.yorkshireadvancedaesthetics.co.uk.
All courses must be completed within a maximum of 12 months from date of purchase, this includes both the theory and the practical elements (where applicable). You are not qualified or certified to carry out treatments if both elements are not completed.
Theory must be completed prior to a practical date being booked. We reserve the right to cancel practical training sessions if the theory has not been completed and to charge a rebooking fee of £50.
All courses all include a multiple choice exam to test your knowledge and understanding of the theory. You have three attempts at the exam so it is of vital importance to ensure you fully read and understand the course materials before attempting the exam. In the event the exam is failed three times, a reset will be required. Resets are subject to a fee of £50 per exam.
Students who fail to book, attend or reschedule training within 12 months of enrolling upon their course (taken from date of making first payment) will forfeit any course fees paid. We cannot offer any refunds, credits or substitute training in such circumstances.
Booked training is non-transferable to an alternative student. Please ensure the booking is made giving the correct name of the person attending the course at the time of making payment. Amendments to this will be chargeable at £50 per course date/person, and can only be amended provided the course theory has not been accessed and a minimum of 48 hours’ notice prior to the course date is given, in writing.
Should you fail to attend your original training dates for any reason and the course later be retired or amended in content, no refund or difference in courses fees will be offered. You may however, look to use the course fees on file as a credit towards payment for an alternative course of your choosing within 6 months of the original date of booking.
(3) Refunds
All course fees are strictly non-refundable and non-transferable.
Yorkshire Advanced Aesthetics is unable to offer refunds for cancellations outside of our control, i.e. adverse weather conditions, terrorist attacks, flooding, industrial action or Visa refusals.
An alternative training date will be offered. Face-to-Face course bookings postponed previously by lockdown remain non-refundable but will be valid to rebook for a scheduled training date convenient to the student, within 6 months from the date of the original course date. It is the student’s responsibility to get in touch to reschedule any such postponed training.
Yorkshire Advanced Aesthetics is not responsible for any loss of income, accommodation/travelling costs students may incur due to the cancellation of courses.
(4) Cancellations
We offer a 7 day window for cancellations provided you have not accessed the e-learning.
Cancellations must be made in writing to the following email: info@yaaltd.co.uk
By accessing your online theory you waive any right to request a refund. All fees paid then become non-refundable.
If you have not accessed the e-learning then you will receive your refund, less the £100 non-refundable deposit for training courses or 10% fee for machine orders, within 14 days.
(5) Rescheduling of your Training
In the event that you are unable to attend a booked and confirmed training date, we may be able to offer a reschedule of the training (subject to availability and at the discretion of Yorkshire Advanced Aesthetics), provided you contact us no later than 7 days prior to the training course date by email to info@yaaltd.co.uk
Where it is possible to offer a reschedule of training, this will be subject to a rescheduling fee of £50 per day.
We operate a ‘fair use’ policy for rescheduling and all courses can only be rescheduled on one occasion. Our team will respond to confirm whether a reschedule is possible and where it is not possible and the student chooses not to attend their training, you may forfeit your course fee.
Where a student is a ‘no show’, failing to attend for their booked training date without a minimum of 3 day’s notice by email to our Bookings team, you will automatically forfeit your course fee and Yorkshire Advanced Aesthetics will be under no obligation to provide any further training or any refund.
Courses booked as part of discounted ‘last minute offers’ will be strictly non-refundable and non-transferable. These are discounted specifically for attendance on the booked course/date/venue by their very nature and so this price does not transfer to other courses. If you need to reschedule for a genuine reason (medical or compassionate), we may at our discretion, place the course fee paid minus a rescheduling fee, as credit on file valid for 6 months towards booking courses. Any applicable price difference would need to be paid when redeeming the credit on file to book further courses.
The only exceptions to the above, where a reschedule may be offered free of charge or at a cost of £50 per day (depending on reason), on one further occasion only and subject to availability will be in the event of:
- medical reasons (with a valid medical certificate covering named student/training date),
- compassionate reasons (proof of which may be required) for non-attendance,
- needing to Covid test (PCR) or self-isolate; (with an official NHS text or email notification confirming a booked PCR test, positive PCR test result or NHS Test & Trace notification requiring self-isolation for the named student and dated to coincide with the booked course date)
In the first instance, please contact our team at info@yaaltd.co.uk regarding your reschedule request (or non-attendance), who will respond within 24 working hours.
In the event that Yorkshire Advanced Aesthetics should have to cancel your course for reasons outside of our control; we will endeavour to give students at least 24 hours’ notice of any cancellation by telephone and/or email.
Yorkshire Advanced Aesthetics is not responsible for any accommodation/travelling costs students may incur due to the cancellation of courses. All courses required to be cancelled/postponed by Yorkshire Advanced Aesthetics will be rescheduled for a further course date within 6 months of the original booked course date. Such courses remain non-refundable but may be transferred to alternative courses if desired, to the same value.
(6) Minimum Student Age
We accept all students aged 16 years or over for our face to face training courses. With regret due to insurance reasons, we are unable to accept students aged under 16 years on the day of training for face to face courses, however online courses are open to those of any age as no attendance of our centres is required.
Please note most insurers will only provide public liability (beauty therapist) insurance for working with the general public to those aged 18 or over, although some selected companies will accept those aged 16 or over.
